How do I cancel my subscription?Updated a year ago

Firstly, we're sorry to hear it and we'd like to see if we can help resolve any issues you have before officially 'breaking up.'
To start the process, you'll need to visit our website and click on the chat button. This is what it looks like:

 

You can the select "Manage my subscription" and you'll be taken through a few questions to better understand the situation and confirm the cancellation. This is what it looks like: